RSI as a Cashier

I was a cashier at a local supermarket (won’t name which!)  There is a lot of punching in codes every few seconds, which has resulted in very bad pain in my fingers, upper arm and shoulder.  I also developed a lump on my shoulder; not sure if that’s related.  I have been told it is not work related, but I honestly can’t believe that.  I never suffered from any pain in my arm before I work there. I have had to retire on medical grounds as I really was unable to continue with the register. The store never offered to rehabilitate me or cover any treatment to get back to work, which is what I really want. Before proceeding, I’d like to know if anyone thinks this is indeed RSI or something similar.

Who told you it wasn’t work related? Your doctor? If so, what did he say did cause it? If it really isn’t work-related, I doubt if your employer would have any liability. Usually any rehabilitation scheme, if there is one, is only for those injured in work (like a warehouse man, for instance, falling off a set of steps & hurting himself).  However, it does sound to me like your symptoms are related to your work habits.  Maybe they can give you a different position, even temporarily, until your symptoms go away?  I suggest seeing a different physician and I’ll bet they’ll give you a different diagnosis.

17 Responses

  1. Bardic Says:

    Who told you it wasn’t work related? Your doctor? If so, what did he say did cause it? If it really isn’t work-related, I doubt if your employer would have any liability, I’m afraid. Usually any rehabilitation scheme, if there is one, is only for those injured in work (like a warehouse man, for instance, falling off a set of steps & hurting himself).
    References :

  2. vincer201 Says:

    I also work at a busy supermarket, as a cashier, and yes, I know how you feel. Especially after an 8 hour shift, my arm, shoulder, fingers, and wrist is aching. Usually, I feel better within a day, (but I do regularly work out, and I’m young, under 20) You can’t let anybody tell you that is work related, it obviously is.
    References :

  3. Cari Says:

    I presume you mean that it was your doctor who told you it was not work-related. If so, I would go and see another doctor and get a second opinion, even if this means you have to go privately. Without someone in the medical profession verifying that it was work-related, you really haven’t got a leg to stand on.

    If the doctor who gives the second opinion says that it was work-related, then I would contact ACAS in the first instance to ask for their advice. It may be that your employer should have rehabilitated you if this was feasible, and it may be possible for you to now sue them for loss of earnings.
    References :

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